Transgender Awareness
An accessible introduction to gender identity, terminology, respectful communication and creating inclusive workplaces.
View Course: Transgender AwarenessUnconscious Bias Training
Exploring the unconscious assumptions we all make and how they can shape workplace decisions and behaviour.
About this Unconscious Bias course
Everyone uses mental shortcuts. This course looks at how those shortcuts influence recruitment, appraisal, allocation of work and service delivery, and gives people practical techniques to slow decisions down and make them fairer.
What the session covers
- 01How the brain uses shortcuts and why bias happens
- 02Common types of bias, including affinity and confirmation bias
- 03Bias in recruitment, appraisal and allocation of work
- 04Bias in service delivery and decision-making
- 05Practical techniques to slow decisions down
- 06Team commitments and next steps
What participants will learn
- Understand how fast thinking and assumptions shape our judgements
- Recognise where bias can show up in recruitment, appraisal and everyday decisions
- Apply practical techniques to reduce the impact of bias
- Agree team habits that support fairer decision-making
Why Unconscious Bias training matters in Wales
Public bodies in Wales have a duty to advance equality of opportunity, and fair recruitment, promotion and service decisions are central to meeting it. The Well-being of Future Generations (Wales) Act 2015 also sets the goal of a more equal Wales. Unconscious bias training helps people notice where assumptions creep into everyday decisions, then gives them practical ways to make those decisions fairer.
- Supports fair recruitment under the Public Sector Equality Duty
- Contributes to the 'more equal Wales' well-being goal
- Gives recruitment panels practical techniques, not just theory
Who it's for
Managers, recruitment panels, HR teams and all staff. It's suitable for local authorities, NHS Wales organisations, schools, colleges, universities, housing associations, charities and private-sector employers.
How it's delivered
Sessions are interactive and discussion-based, using realistic workplace scenarios rather than lectures. We create a respectful space where people can ask questions honestly. For in-house groups, we adapt examples, length and emphasis to reflect your sector, policies and priorities.
Unconscious Bias training across Wales
Infinity Inclusion delivers Unconscious Bias training for organisations throughout Wales. Book a live online session for teams spread across different sites, or face-to-face training at your own venue in Cardiff, Swansea, Newport, Bridgend, Wrexham, Merthyr Tydfil, Carmarthen, Aberystwyth, Bangor and Llandudno and beyond. Prefer a wider programme? Combine this course with others as part of our in-house EDI training, or pair it with EDI consultancy support.
Unconscious Bias training: frequently asked questions
Can't see your question here? Get in touch and we'll be happy to help.
Ask a questionDo you deliver Unconscious Bias training across Wales?
Yes. We deliver Unconscious Bias training online to teams anywhere in Wales, and face-to-face at your venue, including in Cardiff, Swansea, Newport, Bridgend, Wrexham, Merthyr Tydfil, Carmarthen, Aberystwyth, Bangor and Llandudno, as well as rural communities across all 22 local authority areas.
How long is the Unconscious Bias course?
The standard course runs for half day. For in-house groups we can shorten, extend or split it across sessions to suit shift patterns and service pressures.
Can the training be tailored for our organisation?
Yes. For in-house bookings we adapt examples, case studies and emphasis to your sector, whether that's a local authority, health board, school, university, charity or private employer, and can reflect your own policies.
Does unconscious bias training actually work?
Awareness on its own isn't enough, which is why this course focuses on practical techniques and process changes, such as structured interviews and clear criteria, that reduce the impact of bias on real decisions.
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Microaggressions
Understanding the everyday comments, behaviours and assumptions that can unintentionally exclude others.
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Bring Unconscious Bias training to your organisation
We deliver this course for teams across Wales, online or face-to-face, and adapt it to your sector and priorities.