LGBTQ+ Awareness
Understanding LGBTQ+ identities, terminology and inclusion, and what makes a workplace genuinely supportive.
View Course: LGBTQ+ AwarenessMicroaggressions Training
Understanding the everyday comments, behaviours and assumptions that can unintentionally exclude others.
About this Microaggressions course
Microaggressions are often small and unintended, but their impact adds up. This session helps people recognise common examples, understand why they matter, and respond constructively, whether they've witnessed one, experienced one or been told they've caused one.
What the session covers
- 01What microaggressions are, with realistic examples
- 02Why impact matters as much as intent
- 03Microaggressions linked to race, gender, sexuality, disability, accent and language
- 04Responding well when you've caused offence
- 05Stepping in as a colleague or manager
What participants will learn
- Define microaggressions and recognise common examples
- Understand the cumulative impact on wellbeing and belonging
- Respond openly when someone raises a concern about something you said
- Step in supportively when you see it happen to others
Why Microaggressions training matters in Wales
Both the Anti-racist Wales Action Plan and the LGBTQ+ Action Plan for Wales recognise that exclusion often happens through everyday behaviour, not only through obvious discrimination. In Wales that can include comments about accents, the Welsh language or where someone is from. Understanding microaggressions helps teams build the day-to-day respect that makes people want to stay.
- Supports the aims of Wales's anti-racism and LGBTQ+ action plans
- Improves belonging, wellbeing and retention
- Gives people the language to raise and respond to concerns
Who it's for
All staff and teams who want to strengthen day-to-day respect. It's suitable for local authorities, NHS Wales organisations, schools, colleges, universities, housing associations, charities and private-sector employers.
How it's delivered
Sessions are interactive and discussion-based, using realistic workplace scenarios rather than lectures. We create a respectful space where people can ask questions honestly. For in-house groups, we adapt examples, length and emphasis to reflect your sector, policies and priorities.
Microaggressions training across Wales
Infinity Inclusion delivers Microaggressions training for organisations throughout Wales. Book a live online session for teams spread across different sites, or face-to-face training at your own venue in Cardiff, Swansea, Newport, Bridgend, Wrexham, Merthyr Tydfil, Carmarthen, Aberystwyth, Bangor and Llandudno and beyond. Prefer a wider programme? Combine this course with others as part of our in-house EDI training, or pair it with EDI consultancy support.
Microaggressions training: frequently asked questions
Can't see your question here? Get in touch and we'll be happy to help.
Ask a questionDo you deliver Microaggressions training across Wales?
Yes. We deliver Microaggressions training online to teams anywhere in Wales, and face-to-face at your venue, including in Cardiff, Swansea, Newport, Bridgend, Wrexham, Merthyr Tydfil, Carmarthen, Aberystwyth, Bangor and Llandudno, as well as rural communities across all 22 local authority areas.
How long is the Microaggressions course?
The standard course runs for 2 hours. For in-house groups we can shorten, extend or split it across sessions to suit shift patterns and service pressures.
Can the training be tailored for our organisation?
Yes. For in-house bookings we adapt examples, case studies and emphasis to your sector, whether that's a local authority, health board, school, university, charity or private employer, and can reflect your own policies.
Isn't this just about people being too sensitive?
It's a common question, and we welcome it in the room. The session shows how small, repeated comments add up, using examples people recognise, so participants can reach their own conclusions.
Related EDI courses
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Unconscious Bias
Exploring the unconscious assumptions we all make and how they can shape workplace decisions and behaviour.
View Course: Unconscious Bias -
Anti-Racism Awareness
Understanding racism, institutional barriers and bias, with practical approaches to creating more inclusive organisations.
View Course: Anti-Racism Awareness
Bring Microaggressions training to your organisation
We deliver this course for teams across Wales, online or face-to-face, and adapt it to your sector and priorities.