Transgender Awareness
An accessible introduction to gender identity, terminology, respectful communication and creating inclusive workplaces.
View Course: Transgender AwarenessLGBTQ+ Awareness Training
Understanding LGBTQ+ identities, terminology and inclusion, and what makes a workplace genuinely supportive.
About this LGBTQ+ Awareness course
This session builds confidence around sexual orientation and gender identity at work. Participants explore the barriers LGBTQ+ colleagues and service users can face, and the small, consistent behaviours that make it safe for people to be themselves.
What the session covers
- 01Sexual orientation, gender identity and the language around them
- 02How law and attitudes have changed in Wales and the UK
- 03Coming out at work and responding to disclosure
- 04Challenging inappropriate comments and 'banter'
- 05Visible inclusion: networks, allies and policies
What participants will learn
- Understand sexual orientation and gender identity and the language around them
- Recognise barriers LGBTQ+ people can face at work, including being outed or excluded
- Respond appropriately to disclosure and to inappropriate comments
- Identify everyday actions that build a supportive team culture
Why LGBTQ+ Awareness training matters in Wales
Through the LGBTQ+ Action Plan for Wales, the Welsh Government has committed to making Wales a place where LGBTQ+ people are safe, supported and able to be themselves. Workplaces are central to that. People who feel able to be open at work are more likely to stay, contribute fully and progress, which matters for every employer competing for talent in Wales.
- Aligns with the LGBTQ+ Action Plan for Wales
- Supports the Public Sector Equality Duty for sexual orientation and gender reassignment
- Helps Welsh employers attract and retain talent
Who it's for
All staff and managers, particularly teams developing LGBTQ+ inclusion plans. It's suitable for local authorities, NHS Wales organisations, schools, colleges, universities, housing associations, charities and private-sector employers.
How it's delivered
Sessions are interactive and discussion-based, using realistic workplace scenarios rather than lectures. We create a respectful space where people can ask questions honestly. For in-house groups, we adapt examples, length and emphasis to reflect your sector, policies and priorities.
LGBTQ+ Awareness training across Wales
Infinity Inclusion delivers LGBTQ+ Awareness training for organisations throughout Wales. Book a live online session for teams spread across different sites, or face-to-face training at your own venue in Cardiff, Swansea, Newport, Bridgend, Wrexham, Merthyr Tydfil, Carmarthen, Aberystwyth, Bangor and Llandudno and beyond. Prefer a wider programme? Combine this course with others as part of our in-house EDI training, or pair it with EDI consultancy support.
LGBTQ+ Awareness training: frequently asked questions
Can't see your question here? Get in touch and we'll be happy to help.
Ask a questionDo you deliver LGBTQ+ Awareness training across Wales?
Yes. We deliver LGBTQ+ Awareness training online to teams anywhere in Wales, and face-to-face at your venue, including in Cardiff, Swansea, Newport, Bridgend, Wrexham, Merthyr Tydfil, Carmarthen, Aberystwyth, Bangor and Llandudno, as well as rural communities across all 22 local authority areas.
How long is the LGBTQ+ Awareness course?
The standard course runs for 2–3 hours. For in-house groups we can shorten, extend or split it across sessions to suit shift patterns and service pressures.
Can the training be tailored for our organisation?
Yes. For in-house bookings we adapt examples, case studies and emphasis to your sector, whether that's a local authority, health board, school, university, charity or private employer, and can reflect your own policies.
Do you cover LGBTQ+ history and context?
Yes, briefly. We explain how law and attitudes have changed in Wales and across the UK, so participants understand why inclusion still matters today.
Related EDI courses
All courses-
-
Unconscious Bias
Exploring the unconscious assumptions we all make and how they can shape workplace decisions and behaviour.
View Course: Unconscious Bias -
Microaggressions
Understanding the everyday comments, behaviours and assumptions that can unintentionally exclude others.
View Course: Microaggressions
Bring LGBTQ+ Awareness training to your organisation
We deliver this course for teams across Wales, online or face-to-face, and adapt it to your sector and priorities.