LGBTQ+ Awareness
Understanding LGBTQ+ identities, terminology and inclusion, and what makes a workplace genuinely supportive.
View Course: LGBTQ+ AwarenessPsychological Safety Training
Helping teams build environments where people feel able to speak up, contribute and raise concerns.
About this Psychological Safety course
Teams perform better when people feel safe to ask questions, admit mistakes and challenge ideas. This session explores what psychological safety is, how to recognise it, and the leadership and team habits that build it.
What the session covers
- 01What psychological safety is
- 02Signs of low and high psychological safety
- 03How leaders respond to challenge and mistakes
- 04Inclusive meetings and decision-making
- 05Team agreements for speaking up
What participants will learn
- Understand psychological safety and why it matters
- Recognise signs of low psychological safety in a team
- Respond to challenge, mistakes and concerns constructively
- Agree team practices that make it easier to speak up
Why Psychological Safety training matters in Wales
Fair work is central to Welsh Government policy, including through the Social Partnership and Public Procurement (Wales) Act 2023. Workplaces where people can raise concerns, admit mistakes and share ideas are fairer, safer and better at serving their communities, especially in health, social care and public services.
- Supports fair work and speaking-up cultures
- Improves safety and quality in services
- Reduces conflict and staff turnover
Who it's for
Leaders, managers and whole teams. It's suitable for local authorities, NHS Wales organisations, schools, colleges, universities, housing associations, charities and private-sector employers.
How it's delivered
Sessions are interactive and discussion-based, using realistic workplace scenarios rather than lectures. We create a respectful space where people can ask questions honestly. For in-house groups, we adapt examples, length and emphasis to reflect your sector, policies and priorities.
Psychological Safety training across Wales
Infinity Inclusion delivers Psychological Safety training for organisations throughout Wales. Book a live online session for teams spread across different sites, or face-to-face training at your own venue in Cardiff, Swansea, Newport, Bridgend, Wrexham, Merthyr Tydfil, Carmarthen, Aberystwyth, Bangor and Llandudno and beyond. Prefer a wider programme? Combine this course with others as part of our in-house EDI training, or pair it with EDI consultancy support.
Psychological Safety training: frequently asked questions
Can't see your question here? Get in touch and we'll be happy to help.
Ask a questionDo you deliver Psychological Safety training across Wales?
Yes. We deliver Psychological Safety training online to teams anywhere in Wales, and face-to-face at your venue, including in Cardiff, Swansea, Newport, Bridgend, Wrexham, Merthyr Tydfil, Carmarthen, Aberystwyth, Bangor and Llandudno, as well as rural communities across all 22 local authority areas.
How long is the Psychological Safety course?
The standard course runs for half day. For in-house groups we can shorten, extend or split it across sessions to suit shift patterns and service pressures.
Can the training be tailored for our organisation?
Yes. For in-house bookings we adapt examples, case studies and emphasis to your sector, whether that's a local authority, health board, school, university, charity or private employer, and can reflect your own policies.
Is psychological safety just about being nice?
No. It's about people feeling able to speak up, disagree and admit mistakes without fear. High-performing teams are often more candid, not less.
Related EDI courses
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Unconscious Bias
Exploring the unconscious assumptions we all make and how they can shape workplace decisions and behaviour.
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Microaggressions
Understanding the everyday comments, behaviours and assumptions that can unintentionally exclude others.
View Course: Microaggressions
Bring Psychological Safety training to your organisation
We deliver this course for teams across Wales, online or face-to-face, and adapt it to your sector and priorities.