Transgender Awareness
An accessible introduction to gender identity, terminology, respectful communication and creating inclusive workplaces.
View Course: Transgender AwarenessDisability Awareness Training
Understanding disability, accessibility, reasonable adjustments and inclusive workplace practice.
About this Disability Awareness course
Built around the social model of disability, this course helps people see barriers rather than impairments. It covers visible and non-visible disabilities, legal duties around reasonable adjustments, and the everyday practice that makes workplaces and services accessible.
What the session covers
- 01The social and medical models of disability
- 02Visible and non-visible disabilities
- 03Respectful language and etiquette
- 04Reasonable adjustments in practice
- 05Accessible communication and services
- 06Supporting disabled colleagues to thrive
What participants will learn
- Understand the social model of disability
- Recognise visible and non-visible disabilities
- Understand duties under the Equality Act 2010, including reasonable adjustments
- Communicate and design services more accessibly
Why Disability Awareness training matters in Wales
Around one in five people in Wales identified as disabled in the 2021 Census, and the Welsh Government has long been committed to the social model of disability. That means organisations across Wales are expected to remove the barriers they create, whether physical, digital or attitudinal, rather than focusing on people's impairments.
- Reflects the Welsh Government's commitment to the social model
- Supports the duty to make reasonable adjustments
- Improves access to services and employment
Who it's for
All staff, managers and anyone involved in service design. It's suitable for local authorities, NHS Wales organisations, schools, colleges, universities, housing associations, charities and private-sector employers.
How it's delivered
Sessions are interactive and discussion-based, using realistic workplace scenarios rather than lectures. We create a respectful space where people can ask questions honestly. For in-house groups, we adapt examples, length and emphasis to reflect your sector, policies and priorities.
Disability Awareness training across Wales
Infinity Inclusion delivers Disability Awareness training for organisations throughout Wales. Book a live online session for teams spread across different sites, or face-to-face training at your own venue in Cardiff, Swansea, Newport, Bridgend, Wrexham, Merthyr Tydfil, Carmarthen, Aberystwyth, Bangor and Llandudno and beyond. Prefer a wider programme? Combine this course with others as part of our in-house EDI training, or pair it with EDI consultancy support.
Disability Awareness training: frequently asked questions
Can't see your question here? Get in touch and we'll be happy to help.
Ask a questionDo you deliver Disability Awareness training across Wales?
Yes. We deliver Disability Awareness training online to teams anywhere in Wales, and face-to-face at your venue, including in Cardiff, Swansea, Newport, Bridgend, Wrexham, Merthyr Tydfil, Carmarthen, Aberystwyth, Bangor and Llandudno, as well as rural communities across all 22 local authority areas.
How long is the Disability Awareness course?
The standard course runs for half day. For in-house groups we can shorten, extend or split it across sessions to suit shift patterns and service pressures.
Can the training be tailored for our organisation?
Yes. For in-house bookings we adapt examples, case studies and emphasis to your sector, whether that's a local authority, health board, school, university, charity or private employer, and can reflect your own policies.
What is the social model of disability?
It's the understanding that people are disabled by barriers in society, such as inaccessible buildings, information or attitudes, rather than by their impairment. It's the approach adopted by the Welsh Government, and it runs throughout the course.
Related EDI courses
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Neurodiversity Awareness
Understanding autism, ADHD, dyslexia and other forms of neurodivergence, and how to support people well.
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Bring Disability Awareness training to your organisation
We deliver this course for teams across Wales, online or face-to-face, and adapt it to your sector and priorities.